Software Alternatives & Reviews

ProProfs Live Chat VS WiX

Compare ProProfs Live Chat VS WiX and see what are their differences

ProProfs Live Chat logo ProProfs Live Chat

ProProfs Live Chat Software is the easiest and fastest way to generate website leads & customers in real time. Install ProProfs Chat in a few clicks & start delighting your customers.

WiX logo WiX

Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today
  • ProProfs Live Chat Landing page
    Landing page //
    2023-10-23

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. With ProProfs Chat, you can guarantee your customers that their support queries won’t go unanswered. With the help of its chatbot feature, you can make sure that you never miss out on a support opportunity for your business. The chatbot will help you answer frequently asked questions, route the visitors to the right department and generate tickets in the absence of agents. This will help you capture all support opportunities and make sure not a single one of them goes unanswered.

Moreover, it also offers detailed reports and in-depth analysis of how your agents performed during the conversation with your customers online. This enables your business to identify support loopholes and areas where your operators need to be trained again. Besides that, the reports section helps you understand if your customers were satisfied after the support process came to an end.

ProProfs Chat also allows you to send proactive triggers through features like chat greetings. They are triggered on the basis of your visitor’s browsing behavior on the website. You can also set up Announcements that help your business update visitors about upcoming events, sales, discounts and what’s new with your company.

  • WiX Landing page
    Landing page //
    2022-01-03

ProProfs Live Chat videos

No ProProfs Live Chat videos yet. You could help us improve this page by suggesting one.

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WiX videos

Wix Review: A good choice for creating a website in 2019?

More videos:

  • Review - Wix Review: It's All About Freedom!
  • Review - Is Wix The Right Choice for a Business? The Pros and Cons of using Wix 2019
  • Demo - Wix Review Website Builder 2022 🔥 Pros, Cons, Demonstration and Comparison
  • Review - ✅ Wix Review - An UNBIASED Wix Review for 2022
  • Review - Wix vs Squarespace (Best Website Builder 2021)
  • Review - Wix Review (2022): Is it really the best website builder? All Pros and Cons 👀
  • Tutorial - Wix Review and Tutorial 2023 - Should you use Wix?

Category Popularity

0-100% (relative to ProProfs Live Chat and WiX)
Live Chat
100 100%
0% 0
Website Builder
0 0%
100% 100
Marketing Automation
100 100%
0% 0
CMS
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProProfs Live Chat and WiX

ProProfs Live Chat Reviews

  1. Great for Engaging Visitors on Website

    ProProfs Chat has turned out to be the perfect tool to boost engagement on our website. Its announcement feature has helped us bring more engagement on pages that are likely to convert and have even led to conversions. I really liked how it’s smooth. There are hardly any glitches we come across. Really impressed with the reports section of this tool. Helps us understand where we went wrong and come up with strategies that will improve our performance in the future.

    👍 Pros:    Simple yet powerful and efficient tool|Reasonable pricing|Free trial|Realtime tracking & report|Custom reports|Fast|Tools integrations|User-friendly
    👎 Cons:    No chatbot
  2. Perfect for Bringing in More Engagement

    For the past 1.5 years, we’ve been able to achieve a lot in terms of customer service and support, thanks to ProProfs Chat. We’ve been able to keep our visitors happy with instant support and they’ve trusted us more. We’ve seen more returns on our website and have successfully understood our visitors better due to live chat in place.

    🏁 Competitors: LiveAgent, tawk.to
    👍 Pros:    100% customizable|Good customer service|Pretty design|Wordpress plugin|Mobile app|Free trial
    👎 Cons:    None
  3. Complete Customer Support Solution

    Really glad we found ProProfs Chat. It’s never been heavy on our pockets. We’ve somehow managed to curb our support costs even during pandemic. Plus they gave us a great discount for the annual plan. As for performance, I think it’s amazing. Hasn’t let us down. It’s fast, easy to use, makes support seamless. We even get to create our own support bundle.

    🏁 Competitors: LiveChat, Zendesk
    👍 Pros:    Reliable|Real-time analytics|Reasonable pricing|Great customer support|Advanced features|Clean ui|Custom reports
    👎 Cons:    Nothing, so far

Top 7 Chatbot Solutions Ideal for Small Businesses
ProProfs Live Chat presents a straightforward yet powerful live chat software solution, complemented by an integrated basic chatbot builder.

WiX Reviews

Top 10 Web Content Management Systems
Wix originally started as a website builder as opposed to a CMS, which sparked a lot of CMS vs website builder discussions online. Now however after several years of development it has enough content management features to qualify as a CMS, and one of the best too. This allows beginner users to quickly design their website through drag-and-drop features and start pushing...
Source: cloudzy.com
Top No Code Website Builders in 2023
Wix offers three pricing plans: Basic ($10 per month), Professional ($24 per month), and Unlimited ($49 per month). If you want to learn how to build a website, Wix also provides website building courses.
13 Best No-Code Website Builders 2023
Wix also comes with a huge app store to add extra functionalities to your website. Some of them are created by Wix, and some by third-party developers. These tools include SEO, email marketing, social media, e-commerce and more.
Source: codeless.co
Best eCommerce Platform for Auto Parts
Wix is an all-in-one platform for any ecommerce store because it has been built, hosted, and running and has ecommerce support. It is user-friendly and doesn’t require any technical skills to operate it. It is similar to square space in features and pricing and has a free version, which doesn’t allow us to accept payments.
Source: www.ayatas.com
20 Best Free Website Hosting (July 2023)
Wix’s cloud-based service includes managed HTTPS encryption and database support. The free hosting service at Wix does not force external paid advertisements on web pages, which are hosted on a branded subdomain.

Social recommendations and mentions

Based on our record, WiX seems to be more popular. It has been mentiond 131 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProProfs Live Chat mentions (0)

We have not tracked any mentions of ProProfs Live Chat yet. Tracking of ProProfs Live Chat recommendations started around Mar 2021.

WiX mentions (131)

  • Making my own art website
    I make original paintings that I usually post on social media, however I also have a website that works as my portfolio. I made it with wix.com and it's http://egonklett.com/ . Source: 4 months ago
  • [URGENT] Just had a freakin' Windows Update ruin my Linux Partitions, What distro should I try now?
    I was switching because my CachyOS installation had started to feel "broken", I mean, I had this issue where my browsers were not able to cross 10FPS in running even simple flash games, and wix.com's website builder. I even posted it in r/cachyos sub, the devs replied but left after one comment. Source: 5 months ago
  • What webpage creating services don't allow scraping?
    I'm going to re-build my portfolio with glazed and hopefully soon nightshaded images, but I am going to use something like wix.com. Does anyone know if they allow scraping? Or if there is some other provider I can use? Source: 5 months ago
  • is this GDPR policy written by me okay to use on a wix.com social club site ? Bristol - UK
    So, is this okay to use on a wix.com membership only sire or is there stuff I am missing? Source: 5 months ago
  • Israeli software company Wix encouraged its Irish staff to create content supporting “Israel’s narrative” regarding Gaza, then dismissed an employee for denouncing Israel’s “indiscriminate” bombing
    Go to wix.com and you see a banner professing support for Ukraine. Ironic. Corporations do not have any morals other than whatever makes them money. Source: 6 months ago
View more

What are some alternatives?

When comparing ProProfs Live Chat and WiX, you can also consider the following products

Eloqua - Eloqua is a marketing automation and revenue performance management platform. Develop marketing campaigns with simple segmenting and filtering features. Track revenue down the marketing funnel to drive insights.

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.