ProProfs Knowledge Base
Document360
Kbee
HelpJuice
Confluence
KnowledgeBase Builder
HelpCrunch Knowledge Base
Stonly Knowledge Base
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
Zoho Desk
LiveChat
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
ProProfs Knowledge Base ZendeskI wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
