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ProProfs Knowledge Base VS MediaWiki

Compare ProProfs Knowledge Base VS MediaWiki and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ProProfs Knowledge Base logo ProProfs Knowledge Base

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

MediaWiki logo MediaWiki

MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.
  • ProProfs Knowledge Base Landing page
    Landing page //
    2023-07-04

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.

  • MediaWiki Landing page
    Landing page //
    2023-07-23

ProProfs Knowledge Base

Categories
  • Knowledge Management
  • Customer Support
  • Help Desk
  • WiKi
Website proprofskb.com
Pricing URL Official ProProfs Knowledge Base Pricing
Edit details

MediaWiki

Categories
  • WiKi
  • Knowledge Base
  • Content Collaboration
  • Note Taking
Website mediawiki.org
Pricing URL-
Edit details

ProProfs Knowledge Base videos

+ Add

How to Create a Stunning Knowledge Base in 5 Minutes

More videos:

  • Review - ProProfs Knowledge Base Software Overview | Create Online Knowledge Base, FAQ, etc.

MediaWiki videos

+ Add

Using A Self Hosted MediaWiki As A Private Documentation Server with Visual Editor

More videos:

  • Review - MediaWiki vs. Confluence

Category Popularity

0-100% (relative to ProProfs Knowledge Base and MediaWiki)

ProProfs Knowledge Base

MediaWiki

Knowledge Management
100 100%
Knowledge Management
0% 0
WiKi
0 0%
WiKi
100% 100
Help Desk
100 100%
Help Desk
0% 0
Note Taking
0 0%
Note Taking
100% 100

User comments

Share your experience with using ProProfs Knowledge Base and MediaWiki. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProProfs Knowledge Base and MediaWiki

ProProfs Knowledge Base Reviews

  1. Completely impressed with Its internal knowledge base and collaboration feature

    I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.

    Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature

    🏁 Competitors: ServiceNow, Bitrix24, HelpCrunch, HelpJuice, Tettra
Best 25 Software Documentation Tools 2023
ProProfs Knowledge Base is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ProProfs Knowledge Base is packed with out-of-the-box features that assist you in every step of the document creation process right from authoring and editing to designing and finally publishing. This tool is pretty simple to use and requires zero coding skills to get started.
Source: www.proprofskb.com

MediaWiki Reviews

The 10 Best Self-hosted Wiki Software for Linux System
MediaWiki is an outstanding self-hosted Wiki software for editing rich multimedia and developing collaborative projects. It is based on the Open Source Technology Project (OST), which allows the distribution of software modules. The main difference between MediaWiki and other wiki software is that MediaWiki uses a lightweight wiki markup, which is easier to learn in the...
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
MediaWiki is an open-source Wiki engine that runs Wikipedia. It is the oldest system in the list and some may consider it the king of Wiki engines. It supports almost all available languages as it is easy to install and use.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
MediaWiki is a free wiki software that runs platforms like Wikipedia and Wiktionary. It helps in collecting and managing knowledge and making it available to your target audience. Customizable and reliable, this wiki tool requires server maintenance and installation. The best part about MediaWiki is that it provides translation services that help you localize the wiki in...
Source: www.proprofskb.com
17 open source wiki engine/software
MediaWiki is a free and open source server based wiki engine written in PHP developed by Wikipedia. MediaWiki is an extremely powerful, scalable software and a feature-rich wiki implementation, that uses PHP to process and display data stored in its MySQL database. Pages use MediaWiki’s wiki-text format, so that users without knowledge of XHTML or CSS can edit pages easily...
Source: gadgetxplore.com
6 Open Source Wiki Software to Build Your Own Online Encyclopedia
The first software you can consider if you want to create an online encyclopedia like Wikipedia is MediaWiki. In case you didn’t know, Wikipedia is also built using this software. MediaWiki itself is developed by Wikipedia. Written in PHP, you can use this software to provide internet users free knowledge of certain field you care about. You can ask your community members to...
Source: www.bettertechtips.com

What are some alternatives?

When comparing ProProfs Knowledge Base and MediaWiki, you can also consider the following products

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Wiki.js - An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.

Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.

TiddlyWiki - a non-linear personal web notebook

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