ProProfs Knowledge Base
Document360
HelpJuice
Kbee
Zendesk
KnowledgeBase Builder
HelpCrunch Knowledge Base
Bloomfire
GitBook
Docusaurus
MkDocs
Doxygen
ReadTheDocs
ReadMe
Confluence
Atlassian Bitbucket Server
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
ProProfs Knowledge Base| Categories |
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|---|---|
| Website | proprofskb.com |
| Pricing URL | Official ProProfs Knowledge Base Pricing |
| Details $ | - |
GitBook| Categories |
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|---|---|
| Website | gitbook.com |
| Pricing URL | Official GitBook Pricing |
| Details $ |
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, GitBook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can have both a landing page (e.g.: www.your-project.dev) and a documentation website (e.g.: docs.your-project.dev). For creating documentation website GitBook is better fit than Gitlanding. GitBook is free for open source Projects (you just need to issue a request). - Source: dev.to / about 2 years ago
GitBook is a collaborative documentation tool that allows anyone to document anything—such as products and APIs—and share knowledge through a user-friendly online platform. According to GitBook, “GitBook is a flexible platform for all kinds of content and collaboration.” It provides a single unified workspace for different users to create, manage and share content without using multiple tools. For example:. - Source: dev.to / almost 3 years ago
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Docusaurus - Easy to maintain open source documentation websites
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
MkDocs - Project documentation with Markdown.
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Doxygen - Generate documentation from source code
