ProProfs Knowledge Base VS HelpJuice

ProProfs Knowledge Base

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Landing page //
2023-07-04

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.

Landing page //
2022-01-07

How to Create a Stunning Knowledge Base in 5 Minutes

HelpJuice videos

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Helpjuice.com - Knowledge Base Software :: Demo

Category Popularity

0-100% (relative to ProProfs Knowledge Base and HelpJuice)

ProProfs Knowledge Base

HelpJuice

Knowledge Management

61 61%

Knowledge Management

39% 39

Customer Support

42 42%

Customer Support

58% 58

Help Desk

52 52%

Help Desk

48% 48

Customer Service

30 30%

Customer Service

70% 70

User comments

Share your experience with using ProProfs Knowledge Base and HelpJuice. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare ProProfs Knowledge Base and HelpJuice

ProProfs Knowledge Base Reviews

Amit Yadav

Product Growth at TechWise | about 4 years ago

Completely impressed with Its internal knowledge base and collaboration feature
I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.

Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature

🏁 Competitors: ServiceNow, Bitrix24, HelpCrunch, HelpJuice, Tettra

Best 25 Software Documentation Tools 2023

ProProfs Knowledge Base is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.

Source: www.uphint.com

19 Best Online Documentation Software & Tools for 2023

ProProfs Knowledge Base is packed with out-of-the-box features that assist you in every step of the document creation process right from authoring and editing to designing and finally publishing. This tool is pretty simple to use and requires zero coding skills to get started.

Source: www.proprofskb.com

HelpJuice Reviews

Best 25 Software Documentation Tools 2023

Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.

Source: www.uphint.com

12 Most Useful Knowledge Management Tools for Your Business

When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.

Source: www.archbee.com

11 Top Confluence Alternatives & Competitors For Team Collaboration

One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!

Source: clickup.com

The 11 Best Slite Alternatives in 2022- Free Tools Included!

A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.

Source: remoteverse.com

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProProfs Knowledge Base mentions (0)

We have not tracked any mentions of ProProfs Knowledge Base yet. Tracking of ProProfs Knowledge Base recommendations started around Mar 2021.

HelpJuice mentions (1)

Game-changing customer service tools
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago