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Product Tours by Intercom VS Whatfix

Compare Product Tours by Intercom VS Whatfix and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
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Product Tours by Intercom logo Product Tours by Intercom

Connect the dots from sign-up to success

Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product
  • Product Tours by Intercom Landing page
    Landing page //
    2023-10-20
  • Whatfix Landing page
    Landing page //
    2023-06-14

Product Tours by Intercom

Categories
  • User Onboarding And Engagement
  • User Engagement
  • Digital Adoption
  • User Onboarding
Website intercom.com
Pricing URL-
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Whatfix

Categories
  • User Engagement
  • Analytics
  • User Onboarding And Engagement
  • Web Analytics
Website whatfix.com
Pricing URL Official Whatfix Pricing
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Product Tours by Intercom videos

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Product Tours by Intercom

Whatfix videos

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Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

Category Popularity

0-100% (relative to Product Tours by Intercom and Whatfix)

Product Tours by Intercom

Whatfix

User Onboarding And Engagement
16 16%
User Onboarding And Engagement
84% 84
User Engagement
16 16%
User Engagement
84% 84
Digital Adoption
21 21%
Digital Adoption
79% 79
User Onboarding
100 100%
User Onboarding
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Product Tours by Intercom and Whatfix

Product Tours by Intercom Reviews

We have no reviews of Product Tours by Intercom yet.
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Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, Whatfix seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Product Tours by Intercom mentions (0)

We have not tracked any mentions of Product Tours by Intercom yet. Tracking of Product Tours by Intercom recommendations started around Mar 2021.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 11 months ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: almost 2 years ago

What are some alternatives?

When comparing Product Tours by Intercom and Whatfix, you can also consider the following products

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Appcues for Product Adoption - Make your product easier to use. Code-free.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

User Onboarding - Onboarding teardowns of popular sites/services

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

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