Software Alternatives & Reviews

Prodsight VS MyCustomerLens

Compare Prodsight VS MyCustomerLens and see what are their differences

Prodsight logo Prodsight

Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.
  • Prodsight Landing page
    Landing page //
    2022-08-12
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

Prodsight

$ Details
paid $6000.0 / Annually
Platforms
Web Google Chrome Browser
Release Date
2019 July

Prodsight features and specs

No features have been listed yet.

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

Prodsight videos

How to export your Intercom Conversations with Prodsight

More videos:

  • Review - The CDP Growth Show - Episode #8 Amneet Singh Bains, Prodsight | CustomerLabs CDP
  • Review - Who am I to raise funding? Tadas founder of Prodsight shares his journey & fundraising experience

MyCustomerLens videos

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

Category Popularity

0-100% (relative to Prodsight and MyCustomerLens)
Customer Feedback
68 68%
32% 32
NLP And Text Analytics
52 52%
48% 48
Web Analytics
100 100%
0% 0
Heatmaps
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prodsight and MyCustomerLens

Prodsight Reviews

We have no reviews of Prodsight yet.
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MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

What are some alternatives?

When comparing Prodsight and MyCustomerLens, you can also consider the following products

Attention Insight - Maximize advertising campaign results and design performance with pre-launch analytics.

TillyPay - Recurring & single payment links, powered by Stripe.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Chattermill - Extract actionable insights from customer feedback using deep learning

Customer Insight for Shopify - Actionable info about customers in your Shopify store

Stratifyd - Stratifyd delivers the most comprehensive, unbiased insights from structured and unstructured data...