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PrediCX VS Keatext

Compare PrediCX VS Keatext and see what are their differences

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PrediCX logo PrediCX

Machine learning labelling engine

Keatext logo Keatext

Your most impactful CX improvements start here
  • PrediCX Landing page
    Landing page //
    2022-06-12
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

PrediCX

Website
predix.io
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Keatext

Website
keatext.ai
Pricing URL
Official Keatext Pricing
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey
Edit details

PrediCX features and specs

No features have been listed yet.

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

PrediCX videos

+ Add

A Short Demonstration of PrediCX

More videos:

  • Review - PrediCX™ Text Analytics Animated Overview
  • Demo - Full Demonstration of PrediCX

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Category Popularity

0-100% (relative to PrediCX and Keatext)

PrediCX

Keatext

NLP And Text Analytics
38 38%
NLP And Text Analytics
62% 62
Data Dashboard
57 57%
Data Dashboard
43% 43
Customer Experience Management
0 0%
Customer Experience Management
100% 100
Speech Recognition
100 100%
Speech Recognition
0% 0

User comments

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What are some alternatives?

When comparing PrediCX and Keatext, you can also consider the following products

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Chattermill - Extract actionable insights from customer feedback using deep learning

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Provalis Research WordStat - Try our complete suite of free text analytics software trials for 30 days. You can upload unlimited number of documents and have access to all features.

monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

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