Software Alternatives & Reviews

Podium VS Birdeye

Compare Podium VS Birdeye and see what are their differences


Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Birdeye helps businesses grow through happy customers.
Podium Landing Page
Podium Landing Page
Birdeye Landing Page
Birdeye Landing Page

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

Podium details

Categories
Customer Iteraction Customer Feedback Online Reviews
Website podium.com  
Pricing URL-
Details $-
Platforms
-
Release Date-

Birdeye details

Categories
Reputation Management Customer Interaction Online Reviews Customer Experience Management Marketing Platform Live Chat Surveys Business Listings Customer Experience
Website birdeye.com  
Pricing URL Official Birdeye Pricing  
Details $paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date2012-02-02

Podium videos

Podium Review Management Tutorial: How To Send a Podium Review Via Text

More videos:

  • - Get TONS of Google Reviews with Podium
  • - Podium Demo

Birdeye videos

What is Birdeye?

More videos:

  • - Birdeye Review Julie

Category Popularity

0-100% (relative to Podium and Birdeye)
32
32%
68%
68
37
37%
63%
63
44
44%
56%
56
49
49%
51%
51

Reviews

These are some of the external sources and on-site user reviews we've used to compare Podium and Birdeye

Podium Reviews

Review Generation Platforms: Which One Is Best for My Business?
How It Works: Podium is a reputation management software that over 130,000 customers use to generate, manage, and improve their review rating and reputation on sites like Google, Facebook, HealthGrades, Edmunds, and more. The platform features a single dashboard to manage all your customer interactions including Facebook messages, Google’s click-to-message, and inbound...

Birdeye Reviews

Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

What are some alternatives?

When comparing Podium and Birdeye, you can also consider the following products

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Zoho Desk - Industry's first context-aware Helpdesk Software

Elevio - Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

User reviews

Share your experience with using Podium and Birdeye. For example, how are they different and which one is better?

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