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Plan.io VS Vision Helpdesk

Compare Plan.io VS Vision Helpdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Plan.io logo Plan.io

Planio makes web based project management and team collaboration more efficient and fun. It is the perfect platform for your projects, team members and clients.

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
  • Plan.io Landing page
    Landing page //
    2022-01-10
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

Plan.io

Website
plan.io
Pricing URL
Official Plan.io Pricing
$ Details
freemium $25.0 / Monthly
Platforms
Web Android iOS Mac OSX Linux Windows
Release Date
2010 January
Edit details

Vision Helpdesk

Website
visionhelpdesk.com
Pricing URL
Official Vision Helpdesk Pricing
$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January
Edit details

Plan.io features and specs

No features have been listed yet.

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Plan.io videos

+ Add

How 5 Different Businesses Use Planio to Reach Their Goals

More videos:

  • Demo - MovingImage uses Planio as a Digital Hub while Staying Agile
  • Demo - How Tattoosafe Stays Organized and Efficient with Planio
  • Demo - Planio Helps United CMS Track Every Package They Deliver
  • Demo - Planio’s Journey to Serving 1,500 Businesses Worldwide
  • Demo - Planio helps Palupas Set Clear Priorities
  • Demo - How IVU Eliminated Email Chaos with Planio
  • Review - Agile Project Management with Planio

Vision Helpdesk videos

+ Add

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Category Popularity

0-100% (relative to Plan.io and Vision Helpdesk)

Plan.io

Vision Helpdesk

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Plan.io and Vision Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Plan.io and Vision Helpdesk

Plan.io Reviews

10 Best Software For Project Management in 2022
Plan.io is a project tracking and management software. It is based on Redmine, another open source project management software based on Ruby on Rails. Plan.io will also help with version control and file synchronization.
Source: medium.com

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...
Source: financesonline.com

Social recommendations and mentions

Vision Helpdesk might be a bit more popular than Plan.io. We know about 1 link to it since March 2021 and only 1 link to Plan.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Plan.io mentions (1)

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

What are some alternatives?

When comparing Plan.io and Vision Helpdesk, you can also consider the following products

Taiga - Project management platform for agile developers & designers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TargetProcess - Agile Project Management Web Application

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DealRoom - M&A Lifecycle Management Software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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