Software Alternatives & Reviews

Pingly VS BoldDesk

Compare Pingly VS BoldDesk and see what are their differences

Pingly logo Pingly

Your communication hub — Email, text & voice in one app

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Pingly Landing page
    Landing page //
    2021-10-14
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Pingly

Website
pingly.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Pingly features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Pingly videos

No Pingly videos yet. You could help us improve this page by suggesting one.

+ Add video

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Pingly and BoldDesk)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Pingly and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

BoldDesk might be a bit more popular than Pingly. We know about 1 link to it since March 2021 and only 1 link to Pingly. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pingly mentions (1)

  • Fastmail, Runbox, and Posteo under DDoS extortion attack
    If they're hitting the outbound SMTP servers, there's no way (at least that I know of) to protect the IP/servers via obfuscation with a service like Cloudflare etc. Email deliverability relies heavily on the source IP of the sending SMTP for reputation and is going to be viewable in the headers of an email. Also changing IPs isn't a small task unless you're sitting on a load of good reputation IPs that are... - Source: Hacker News / over 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 9 months ago

What are some alternatives?

When comparing Pingly and BoldDesk, you can also consider the following products

Missive - Team communication app now supporting FB, Twitter & SMS

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mailtrim - Email lives forever!. Reinvigorate your emailing experience with the best free email client, the Mailtrim

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailDroid - MailDroid is an email app that you can use to manage your emails from multiple vendors in one unified inbox.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!