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Pendo VS ClickTale

Compare Pendo VS ClickTale and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Pendo logo Pendo

Pendo helps product teams understand and guide users to create product experiences that customers love.

ClickTale logo ClickTale

Improve digital customer experience and increase conversion rates with our suite of website heatmaps, conversion funnels, session playback and form analytics.
  • Pendo Landing page
    Landing page //
    2023-10-02
  • ClickTale Landing page
    Landing page //
    2023-07-26

Pendo videos

+ Add

Pendo Bootcamp

More videos:

  • Review - Pendo Pad Review
  • Review - Creating a Walkthrough in Pendo

ClickTale videos

+ Add

Clicktale Review - Indepth Look at Heatmaps and Visitor Mov

More videos:

  • Review - ClickTale Review Video
  • Review - Clicktale Review and Special Offer for MarketingProfessor.com Subscribers

Category Popularity

0-100% (relative to Pendo and ClickTale)

Pendo

ClickTale

Analytics
64 64%
Analytics
36% 36
Web Analytics
57 57%
Web Analytics
43% 43
User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Heatmaps
0 0%
Heatmaps
100% 100

User comments

Share your experience with using Pendo and ClickTale. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pendo and ClickTale

Pendo Reviews

15 best user onboarding software you need to try in 2023
Pendo.io is designed to reduce the time taken to onboard new users, and 82% of customers have seen a minimum of 10% reduction in time and effort since implementing it. Guided tours can be built with sophisticated segmentation allowing you to drive users quickly to features they’ll love.
Source: www.marketermilk.com
The 7 Best WalkMe Alternatives in 2023
Pendo is a comprehensive product experience solution that offers in-app guidance, robust user analytics, and personalized onboarding. With its focus on user insights and feedback collection,
Source: helpjuice.com
Find the Best Mixpanel Alternatives for Your Product Team
If you’re looking for the ability to really dig into customer data and compare different groups of users, Pendo falls short. For example, while you can view retention graphs and conversion funnels, you can’t segment those graphs by individual behaviors, which makes it difficult to see if drop-off at a certain point in the funnel correlates with other behavior, or to compare...
Source: heap.io
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com

ClickTale Reviews

8 Awesome Web Usability Testing Apps for your Startup
ClickTale offers an easy to use platform that helps you analyse, understand and improve how your website & mobile users interact with your website/App. Their features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of other usability testing tools.
Source: techbloke.com

Social recommendations and mentions

ClickTale might be a bit more popular than Pendo. We know about 1 link to it since March 2021 and only 1 link to Pendo. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pendo mentions (1)

  • Recommendations for best product analytics tools?
    Just to clarify - are you looking for something that will gather platform usage data for later analysis, or you have a dataset and want to know how to analyze it? If it's the former - give Pendo a look. My company doesn't use it (because we're 100% on-prem software, so in-product telemetry isn't a thing for us) but I know of companies who are using and loving Pendo for gathering metrics. It's supposed to be the... Source: about 1 year ago

ClickTale mentions (1)

  • Eero uploading user tracking data?
    Https://contentsquare.com/clicktale/ is all I could find. Source: about 1 year ago

What are some alternatives?

When comparing Pendo and ClickTale, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Heap - Analytics for web and iOS. Heap automatically captures every user action in your app and lets you measure it all. Clicks, taps, swipes, form submissions, page views, and more.

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