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PencilTree VS DeskXpand

Compare PencilTree VS DeskXpand and see what are their differences

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PencilTree logo PencilTree

Video-based wiki where subjects are hierarchically organized

DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
  • PencilTree Landing page
    Landing page //
    2019-01-31
  • DeskXpand Landing page
    Landing page //
    2023-09-30

PencilTree features and specs

No features have been listed yet.

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

PencilTree videos

No PencilTree videos yet. You could help us improve this page by suggesting one.

+ Add video

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

Category Popularity

0-100% (relative to PencilTree and DeskXpand)

PencilTree

DeskXpand

Productivity
66 66%
Productivity
34% 34
Customer Support
27 27%
Customer Support
73% 73
Help Desk
0 0%
Help Desk
100% 100
Community Platform
100 100%
Community Platform
0% 0

User comments

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What are some alternatives?

When comparing PencilTree and DeskXpand, you can also consider the following products

Haash - Add a smart support community to your website in 3 minutes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spaces by Google - Small group sharing for everything in life

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Crowdstack Pro - Engage, retain, and grow your community

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

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