Software Alternatives & Reviews

Paldesk VS LiveChat

Compare Paldesk VS LiveChat and see what are their differences

Paldesk logo Paldesk

Talk to visitors and customers over mutiple channels in real time. Drive all your web and social messages into one dashboard.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Paldesk Landing page
    Landing page //
    2021-09-03

Paldesk is a powerful live chat and helpdesk software.

It's a great tool for entrepreneurs and startups that are managing their first live chat channel but also scales easily to businesses with multiple chat operators in distinct teams or divisions.

It offers a variety of killer features such as chatbots, visitor overview, easy pop-up and feedback form.

Paldesk helps you better serve customers, resolve more problems, and sell more products. Consolidate inbound inquiries from website chat, email, mobile apps, social networks and answer them from one convenient dashboard.

  • LiveChat Landing page
    Landing page //
    2023-06-16

Paldesk

$ Details
paid Free Trial $11.0 / Monthly (Per agent/Per month)
Platforms
Windows iOS Android Mac OSX Web Magento Wordpress Drupal
Release Date
-

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

Paldesk features and specs

  • Easy to Set-up and use: less than 5 min setup
  • Integrations: Zapier, Slack, JIRA, Drupal, Wordpress, Magento, Wix, Prestashop,...
  • Analytics and Reporting: Data collection system
  • Free Trial: Explore for free no credit card required

LiveChat features and specs

No features have been listed yet.

Paldesk videos

What is Paldesk?

More videos:

  • Review - Paldesk Review - ⭐ PALDESK BY APPSUMO ⭐
  • Review - Paldesk Review

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Paldesk and LiveChat)
Customer Support
4 4%
96% 96
Help Desk
8 8%
92% 92
Live Chat
2 2%
98% 98
Business & Commerce
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Paldesk and LiveChat

Paldesk Reviews

We have no reviews of Paldesk yet.
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LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Paldesk mentions (0)

We have not tracked any mentions of Paldesk yet. Tracking of Paldesk recommendations started around Mar 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing Paldesk and LiveChat, you can also consider the following products

SeamlessDesk - SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Elevio - Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Lighthouse Desktop - KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community