Software Alternatives & Reviews

PagerTree VS ngDesk

Compare PagerTree VS ngDesk and see what are their differences

PagerTree logo PagerTree

On-Call. Simplified. PagerTree empowers teams to share oncall responsibility and respond faster when incidents occur.

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.
  • PagerTree OnCall Calendar
    OnCall Calendar //
    2024-03-12
  • PagerTree Alert Page
    Alert Page //
    2024-03-12
  • PagerTree Documentation
    Documentation //
    2024-03-12
  • PagerTree Critical Notifications
    Critical Notifications //
    2024-03-12
  • ngDesk Landing page
    Landing page //
    2022-10-29

PagerTree features and specs

  • SMS & Voice Notifications: Yes
  • Bypass Do Not Disturb: Yes
  • Live Call Routing: Yes
  • Single Sign On (SSO): Yes

ngDesk features and specs

No features have been listed yet.

PagerTree videos

PagerTree Quick Start - Getting Started

More videos:

ngDesk videos

Free Freshdesk Alternative: ngDesk

More videos:

Category Popularity

0-100% (relative to PagerTree and ngDesk)
Incident Management
67 67%
33% 33
Monitoring Tools
75 75%
25% 25
Notifications And Alerting
Site Reliability
73 73%
27% 27

Questions and Answers

As answered by people managing PagerTree and ngDesk.

Why should a person choose your product over its competitors?

PagerTree's answer

Simplicity to setup and pricing.

Who are some of the biggest customers of your product?

PagerTree's answer

  • SAP
  • Amgen
  • City of Montreal

What makes your product unique?

PagerTree's answer

Simplicity and Pricing. The tool does on-call really well.

How would you describe your primary audience?

PagerTree's answer

IT organizations between 5-150 users.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PagerTree and ngDesk

PagerTree Reviews

We have no reviews of PagerTree yet.
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ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Social recommendations and mentions

Based on our record, PagerTree seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PagerTree mentions (2)

ngDesk mentions (0)

We have not tracked any mentions of ngDesk yet. Tracking of ngDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing PagerTree and ngDesk, you can also consider the following products

PagerDuty - Cloud based monitoring service

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

VictorOps - We make on-call suck less & help teams to solve problems faster.

Zenduty - Zenduty is a state of the art incident management solution that provides cross-channel alerts to your team whenever critical incidents occur.