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Outseta VS Zendesk

Compare Outseta VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Outseta logo Outseta

The "lean" tech stack for SaaS start-ups

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Outseta Landing page
    Landing page //
    2023-09-30
  • Zendesk Landing page
    Landing page //
    2022-03-08

Outseta

Categories
  • Education
  • Software Marketplace
  • No Code
  • Productivity
Website outseta.com
Pricing URL Official Outseta Pricing
Edit details

Zendesk

Categories
  • CRM
  • Help Desk
  • Support
  • Customer Support
  • IT Helpdesk
  • Help Desk And Ticketing
Website zendesk.com
Pricing URL Official Zendesk Pricing
Edit details

Outseta videos

+ Add

Episode #40 – Geoff Roberts – Outseta

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Outseta and Zendesk)

Outseta

Zendesk

Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100
Software Marketplace
100 100%
Software Marketplace
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Outseta and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Outseta and Zendesk

Outseta Reviews

Top No Code Website Builders in 2023
Outseta is a noteworthy contender among the best no code website builders designed to meet the needs of start-up businesses. Recognized for its comprehensive suite of integrated tools, Outseta provides all the functionalities a start-up needs to launch, manage, and scale, thus eliminating the need for multiple disparate systems.
Source: nocodeuniversity.net

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Outseta. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Outseta mentions (3)

  • How does hosting work?
    I recommend render.com, webflow.com, outseta.com. Try it out. Source: about 1 year ago
  • For those of you running a SaaS business, how are you receiving recurring payments?
    Stripe via integration services like outseta.com, chargebee, paddle ec for example. Source: over 2 years ago
  • $85,000 in 19 Months of Making Google Sheet Tutorials
    For the past year I've been using Outseta to try to wrap everything. Up into one place. I made the site and just used Outseta for login/payments. But it just doesn't feel right. It doesn't feel like the site itself does enough. About 33% of Better Sheets members have asked for and been granted access. I never was confident in the site. Source: over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 5 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Outseta and Zendesk, you can also consider the following products

ONLYOFFICE Documents for Android - A complete suite for working with office docs on-the-go

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Side Project Stack - Get the best tech stack to make your next Indie Maker App

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SaaS Blocks by Apideck - +120 tools to build and augment your SaaS application

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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