OTRS ITSM
Zendesk
Freshservice
ServiceNow
Freshdesk
Jira Service Desk
OpenSupports
osTicket
Zammad
osTicket
Freshdesk
Zendesk
LiveAgent
Intercom
tawk.to
Kayako
OTRS ITSM| Categories |
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|---|---|
| Website | otrs.com |
| Details $ | - |
Zammad| Categories |
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|---|---|
| Website | zammad.org |
| Details $ |
Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 11 months ago
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
osTicket - osTicket is a widely-used open source support ticket system.
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
