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Based on our record, HelpScout should be more popular than OTRS Business Solution. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: about 1 year ago
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago
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