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osTicket VS Zammad

Compare osTicket VS Zammad and see what are their differences


osTicket is a widely-used open source support ticket system.

The Zammad - Help Desk and Ticket System - Community Page
osTicket Landing Page
osTicket Landing Page
Zammad Landing Page
Zammad Landing Page

osTicket details

Categories
Help Desk Customer Support Customer Service
Website osticket.com  
Pricing URL-
Details $-
Platforms
-
Release Date-

Zammad details

Categories
Help Desk Customer Support Customer Service
Website zammad.org  
Pricing URL-
Details $-
Platforms
-
Release Date-

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • - OSTicket: a Customer Support solution for online communities
  • - OsTicket - Pretty much cover everything!

Zammad videos

Zammad

More videos:

  • - Zammad - LDAP Integration

Category Popularity beta

0-100% (relative to osTicket and Zammad)
72
72%
28%
28
72
72%
28%
28
73
73%
27%
27
100
100%
0%
0

What are some alternatives?

When comparing osTicket and Zammad, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Kayako - Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

User comments

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