osTicket VS tawk.to

osTicket Reviews

tawk.to Reviews

osTicket mentions (38)

• Ask HN: Helpdesk/ticketing software for small SaaS company

  You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 7 months ago

• Looking for a ticketing system

  Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago

• Help tickets

  We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago

• I would like to find a free software for tickets in my household

  Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 11 months ago

• MSP opensource ticketing tool -ITSM

  GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago

tawk.to mentions (47)

• Integrate Live chat function , Visitor to post Author.

  I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 10 months ago

• WordPress store customers info getting compromised help

  Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 11 months ago

• Chatbot recommendations

  I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago

• SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?

  Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago

• Best Plugin to use Whatsapp as a chatservice on your website?

  I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago