What are some alternatives?
When comparing OpenText Library Management and Freshdesk, you can also consider the following products
Mandarin Library Automation - Mandarin Library Automation helps librarians and teachers to bring relevant, current information to libraries and classrooms.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
LIBSYS7 - LIBSYS7 is a library management software that offers solutions in library automation, RFID and digital resource management.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
LibraryWorld - Library automation solution
Zoho Desk - Industry's first context-aware Helpdesk Software