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OpenSupports VS Zammad

Compare OpenSupports VS Zammad and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • OpenSupports Landing page
    Landing page //
    2021-10-22
  • Zammad Landing page
    Landing page //
    2023-07-27

OpenSupports

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Support
Website opensupports.com
Pricing URL Official OpenSupports Pricing
Details $
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Zammad

Categories
  • Customer Support
  • Help Desk
  • Customer Service
  • Live Chat
Website zammad.org
Pricing URL-
Details $
Edit details

OpenSupports videos

+ Add

How To install OpenSupports on CentOS Linux 7.4

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to OpenSupports and Zammad)

OpenSupports

Zammad

Help Desk
23 23%
Help Desk
77% 77
Customer Support
21 21%
Customer Support
79% 79
Customer Service
25 25%
Customer Service
75% 75
Support
100 100%
Support
0% 0

User comments

Share your experience with using OpenSupports and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenSupports mentions (0)

We have not tracked any mentions of OpenSupports yet. Tracking of OpenSupports recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 11 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing OpenSupports and Zammad, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeScout - Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OTRS ITSM - OTRS ITSM is a fundamental solution for IT Service Management organizations.

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