Software Alternatives & Reviews

OpenSupports VS OTRS Business Solution

Compare OpenSupports VS OTRS Business Solution and see what are their differences

OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an
  • OpenSupports Landing page
    Landing page //
    2021-10-22
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26

OpenSupports videos

How To install OpenSupports on CentOS Linux 7.4

OTRS Business Solution videos

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

Category Popularity

0-100% (relative to OpenSupports and OTRS Business Solution)
Help Desk
66 66%
34% 34
Customer Support
72 72%
28% 28
Customer Service
65 65%
35% 35
Support
100 100%
0% 0

User comments

Share your experience with using OpenSupports and OTRS Business Solution. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenSupports mentions (0)

We have not tracked any mentions of OpenSupports yet. Tracking of OpenSupports recommendations started around Mar 2021.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

What are some alternatives?

When comparing OpenSupports and OTRS Business Solution, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeScout - Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...