Software Alternatives & Reviews

OpenSupports VS GoDesk

Compare OpenSupports VS GoDesk and see what are their differences

OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • OpenSupports Landing page
    Landing page //
    2021-10-22
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

OpenSupports features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

OpenSupports videos

How To install OpenSupports on CentOS Linux 7.4

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to OpenSupports and GoDesk)
Help Desk
31 31%
69% 69
Customer Support
16 16%
84% 84
Education
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

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What are some alternatives?

When comparing OpenSupports and GoDesk, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.