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Onsite7 VS Zendesk

Compare Onsite7 VS Zendesk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Onsite7 logo Onsite7

Easy Onsite Software that’s built for the trade by the trade. You don't have to be a computer genius to use Onsite7. Create…Capture…Store…Recall...’ SIMPLE’

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Onsite7 Landing page
    Landing page //
    2023-08-30
  • Zendesk Landing page
    Landing page //
    2022-03-08

Onsite7 videos

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Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Onsite7 and Zendesk)

Onsite7

Zendesk

Job Work Management
100 100%
Job Work Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Onsite7 and Zendesk

Onsite7 Reviews

We have no reviews of Onsite7 yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Onsite7. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Onsite7 mentions (3)

  • Onsite7 – Simplifying Job Management
    We all know how frustrating and time-consuming job management can be. There are a million and one things to keep track of, and it can be easy to let important details slip through the cracks. That’s where Onsite7 comes in. Onsite7 is a web-based tool that makes job management simple and streamlined. With Onsite7, you can easily create and track projects, due dates, invoices, and more. Everything is organized in... Source: over 1 year ago
  • The Job Management Software That Saves You Time & Money
    If you are looking for a job management software that will save you time and money, then you need to check out Onsite7 Job Management Software. This software is designed to help businesses manage their jobs, resources, and finances in one central system. With Onsite7 Job Management Software, businesses can easily create and track job progress, generate invoices, and monitor job costs. In addition, Onsite7 Job... Source: over 1 year ago
  • Why job management software is Important
    This can make it easier to stay organized and to keep track of your progress. When choosing job management software, it is important to consider your specific needs. There are many different features that these software programs offer. Some of these features may be more important to you than others. For example, if you need to track time spent on each job, then you will want to choose software that offers this... Source: over 1 year ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Onsite7 and Zendesk, you can also consider the following products

FreshBooks - The ideal accounting software for small business owners.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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