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Onebox VS NICE inContact CXone

Compare Onebox VS NICE inContact CXone and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Onebox logo Onebox

Onebox is the all-in-one virtual phone solution with wide array of the highest-quality...

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
  • Onebox Landing page
    Landing page //
    2022-12-25
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26

Onebox videos

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NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Category Popularity

0-100% (relative to Onebox and NICE inContact CXone)

Onebox

NICE inContact CXone

VoIP
100 100%
VoIP
0% 0
Communication
25 25%
Communication
75% 75
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Enterprise Communication
48 48%
Enterprise Communication
52% 52

User comments

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What are some alternatives?

When comparing Onebox and NICE inContact CXone, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Twilio Video - Real-time video infrastructure and SDK

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Truly Wireless - Wireless business phone system built for sales and support team.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

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