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Olark VS Userlike

Compare Olark VS Userlike and see what are their differences

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Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Userlike logo Userlike

Userlike is free live chat software for website and mobile support.
  • Olark Landing page
    Landing page //
    2023-07-05
  • Userlike Landing page
    Landing page //
    2023-07-26

Olark videos

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Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Userlike videos

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Introducing Userlike Live Chat

More videos:

  • Review - Introduction to Userlike Live Chat

Category Popularity

0-100% (relative to Olark and Userlike)

Olark

Userlike

Customer Support
58 58%
Customer Support
42% 42
Live Chat
60 60%
Live Chat
40% 40
Help Desk
58 58%
Help Desk
42% 42
CRM
62 62%
CRM
38% 38

User comments

Share your experience with using Olark and Userlike. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and Userlike

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Userlike Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Userlike is a customer support and live chat platform that can help you engage with your customers in real time. This ManyChat competitor allows you to fuel your central knowledge repository with the information your customers seek and automate your entire workflow.
Source: sendpulse.com
The Best Alternative to LiveChat Inc
Userlike has a more affordable price per operator than LiveChatInc. During the development of Userlike we took into account the needs of small and medium sized business as well as the demanding requirements of corporations. Then, we combined a set of features to support any kind of need and adapted into different plans, allowing you to start from the basics and grow your...
Source: www.userlike.com

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

Userlike mentions (0)

We have not tracked any mentions of Userlike yet. Tracking of Userlike recommendations started around Mar 2021.

What are some alternatives?

When comparing Olark and Userlike, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Crisp Chat - Multi-channel customer support software

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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