Software Alternatives & Reviews
Register | Login

NZBIndex VS Pointel DCCM

Compare NZBIndex VS Pointel DCCM and see what are their differences

Fileport
The fastest way to send files over the internet featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NZBIndex logo NZBIndex

NZBIndex offers a fantastic and free support of help you look Usenet.

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • NZBIndex Landing page
    Landing page //
    2022-06-28
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

NZBIndex videos

No NZBIndex videos yet. You could help us improve this page by suggesting one.

+ Add video

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to NZBIndex and Pointel DCCM)

NZBIndex

Pointel DCCM

Tool
100 100%
Tool
0% 0
Phone Numbers
0 0%
Phone Numbers
100% 100
Usenet
100 100%
Usenet
0% 0
Communication
89 89%
Communication
11% 11

User comments

Share your experience with using NZBIndex and Pointel DCCM. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, NZBIndex seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NZBIndex mentions (1)

  • NZB "virus" automatically downloaded to my computer
    FWIW search nzbindex.com for nzbdwin_beta and you will find the NZB. Source: about 3 years ago

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

What are some alternatives?

When comparing NZBIndex and Pointel DCCM, you can also consider the following products

SABnzbd - SABnzbd is a free/open-source cross-platform binary newsreader written in Python.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Newshosting - Join with any administration arrange and get finish access to the simple to-utilize Newshosting Usenet Browser.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

NewsBin - NewsBin Pro is a Usenet NNTP newsreader that downloads and decodes binary file attachments to...

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Loading...