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Nicereply VS ClearFlask

Compare Nicereply VS ClearFlask and see what are their differences

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Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

ClearFlask logo ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...
  • ClearFlask Landing page
    Landing page //
    2021-11-27

Keep your customers involved in your product development.

ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.

💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.

⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.

🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.

📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.

TLDR: Close the feedback-loop between your product and your customers.

Nicereply features and specs

No features have been listed yet.

ClearFlask features and specs

  • Feedback: Yes
  • Roadmap: Yes
  • Announcements: Yes

Nicereply videos

+ Add

Email Feedback By Nicereply.com

ClearFlask videos

+ Add

ClearFlask

Category Popularity

0-100% (relative to Nicereply and ClearFlask)

Nicereply

ClearFlask

Surveys
100 100%
Surveys
0% 0
User Feedback Management
0 0%
User Feedback Management
100% 100
Customer Feedback
27 27%
Customer Feedback
73% 73
Forms And Surveys
100 100%
Forms And Surveys
0% 0

User comments

Share your experience with using Nicereply and ClearFlask. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nicereply and ClearFlask

Nicereply Reviews

We have no reviews of Nicereply yet.
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ClearFlask Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, ClearFlask seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nicereply mentions (0)

We have not tracked any mentions of Nicereply yet. Tracking of Nicereply recommendations started around Mar 2021.

ClearFlask mentions (2)

  • Self hosted feedback hub
    I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
  • User Feedback platforms compared
    - UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago

What are some alternatives?

When comparing Nicereply and ClearFlask, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Upvoty - User feedback in 1 simple overview 🔥

Google Forms - Simple web forms from Google.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...

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