Software Alternatives & Reviews

NICE inContact VS DeskAlerts

Compare NICE inContact VS DeskAlerts and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

DeskAlerts logo DeskAlerts

Send alerts to any corporate device: PCs, phones, tablets, etc.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • DeskAlerts Landing page
    Landing page //
    2023-10-19

What's DeskAlerts Alerting Software?

DeskAlerts Alerting Software is a special system that allows for the transmission of information to a large number of people effectively and guarantees to catch the attention of receivers without causing any disturbances. This powerful tool lets you quickly communicate with everyone in your workplace about current or planned tasks, taking pressure off your IT department or help desk without relying on email.

You can instantly tell who has seen and read your messages and gather statistics that you can use to demonstrate your communication efforts.

The high visibility combined with our 100% open rate guarantee means you can be sure your employees get the message and it won't be skipped or ignored.

NICE inContact

Categories
  • Communication
  • Customer Support
  • Enterprise Communication
  • Customer Communication Management
Website niceincontact.com
Pricing URL-
Details $-
Platforms
-
Release Date-

DeskAlerts

Categories
  • Enterprise Communication
  • Notifications And Alerting
  • Push Notifications
  • Emergency Communications
  • Surveys
  • Employee Performance Management
  • Employee Engagement
  • Digital Signage
  • Communication
Website alert-software.com
Pricing URL Official DeskAlerts Pricing
Details $ Free Trial
Platforms
Windows Android iOS Mac OSX Web Browser Google Chrome Internet Explorer Safari Edge Apple Watch REST API
Release Date2006-01-07

NICE inContact features and specs

No features have been listed yet.

DeskAlerts features and specs

  • Desktop Notification: Yes
  • Desktop ticker: Yes
  • Digital Signature: Yes
  • Login Screen Alert: Yes
  • Corporate Wallpaper: Yes
  • Corporate Screensaver: Yes
  • Mobile App: Yes
  • SMS notifications: Yes
  • Surveys: Yes
  • Polls & Quizzes: Yes
  • Integration APIs: Yes
  • RSS Feeds: Yes
  • Email notifications: Yes
  • Customizable: Yes

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

DeskAlerts videos

Overview of DeskAlerts Software

More videos:

Category Popularity

0-100% (relative to NICE inContact and DeskAlerts)
Communication
100 100%
0% 0
Enterprise Communication
68 68%
32% 32
Notifications And Alerting
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and DeskAlerts

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

DeskAlerts Reviews

We have no reviews of DeskAlerts yet.
Be the first one to post

What are some alternatives?

When comparing NICE inContact and DeskAlerts, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Owlead - Grow your Twitter with valuable followers, effortless

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SE Ranking - All-in-One cloud-based SEO software for agencies, marketing teams and webmasters

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

SEMRush - All-in-one Marketing Toolkit for digital marketing professionals.