Software Alternatives & Reviews
Register | Login

NICE inContact CXone VS 8x8 Cloud Contact Center

Compare NICE inContact CXone VS 8x8 Cloud Contact Center and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

NICE inContact CXone videos

+ Add

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

8x8 Cloud Contact Center videos

No 8x8 Cloud Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to NICE inContact CXone and 8x8 Cloud Contact Center)

NICE inContact CXone

8x8 Cloud Contact Center

Communication
24 24%
Communication
76% 76
Employee Scheduling
100 100%
Employee Scheduling
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using NICE inContact CXone and 8x8 Cloud Contact Center. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing NICE inContact CXone and 8x8 Cloud Contact Center, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Loading...