ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
VictorOps
LiveAgent
Callbell
Intercom
Sirena.app
Zendesk
Freshworks Live Chat
WATI
Drift
Respond.io
Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.
As we enter the "now" era, Direct Messaging Applications are becoming the new big customer support paradigm. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.
Find out more and start for free at: www.callbell.eu
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The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Integration is Callbell's strong point. It can be integrated with WhatsApp, Instagram, Telegram, Facebook, which helps us to have a better connection with customers.
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
PagerDuty - Cloud based monitoring service
