ngDesk VS Cabot

ngDesk Reviews

1. Cynthia Rowley    

   Customer Support at AB Technology | over 2 years ago
   ngDesk is very easy to use!

   The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

   🏁 Competitors: Zendesk
2. Richard Robinson    

   Graphic Designer at ABS technology | over 2 years ago
   Email support system

   ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

3. johnmathew    

   G,DESIGNER at ECAPS | over 2 years ago
   Very easy simple affordable tool

   ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

   🏁 Competitors: Zendesk, Zoho CRM

Cabot Reviews

ngDesk mentions (0)

Cabot mentions (2)

• CABOT Monitoring... thinking of forking it or asking to take over from the current maintainers.

  If your not aware of Cabot, see here: https://cabotapp.com, the developer(s) are looking for somebody to take over the project, and I've been pondering it for a couple of weeks... I'm currently working through the code, seeing if I can bring it up to Python 3.10+ compatability. Source: almost 2 years ago

• How does it scale ?

  I'm very please to have stumbled upon this projet as I've been hunting for a replacement for the now unmaintained Cabot application. Source: over 2 years ago