Software Alternatives & Reviews

New Relic APM VS Hotjar

Compare New Relic APM VS Hotjar and see what are their differences

New Relic APM logo New Relic APM

New Relic APM is a powerful solution that helps you to create deploy and maintain great software.

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • New Relic APM Landing page
    Landing page //
    2023-09-23
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June

New Relic APM features and specs

No features have been listed yet.

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

New Relic APM videos

Overview Dashboard Tutorial New Relic APM

More videos:

  • Review - Introduction to New Relic APM
  • Review - New Relic APM | Review and Thoughts of Installation Process

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to New Relic APM and Hotjar)
Monitoring Tools
100 100%
0% 0
Heatmaps
0 0%
100% 100
Log Management
100 100%
0% 0
Web Analytics
0 0%
100% 100

User comments

Share your experience with using New Relic APM and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare New Relic APM and Hotjar

New Relic APM Reviews

The top 19 APM tools in 2020
New Relic APM provides a complete view of your tech stack and application health. The solution supports several languages, including NET, Java, Ruby, Python, Node.js, Go, and PHP. New Relic APM boasts flexible pricing and a free tier if you’re looking to try out the functionality.
Source: raygun.com

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Social recommendations and mentions

Based on our record, Hotjar should be more popular than New Relic APM. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

New Relic APM mentions (5)

  • Top 9 Commercial Distributed Tracing Tools
    New Relic’s APM platform puts your telemetry—distributed tracing and beyond—into a single context, helping you visualize the path of any service request and pivot to other telemetry data, like logs or errors tracking. - Source: dev.to / about 1 year ago
  • Scaling moderate sized websites
    A solid error tracking tool - e.g. : https://newrelic.com/platform/application-monitoring or https://sentry.io/. When stuff breaks - you'd want to know as quickly as possible because downtime at scale can be costly. With these sort of tools - you can constantly monitor your applications health and react more quickly and efficiently when something breaks. - Source: dev.to / about 1 year ago
  • Making the Case for Observability (to your boss)
    I'm presuming YOU already understand why observability is important - to you, to your team, to your applications, to your network infrastructure, and more. My goal here isn't to write one more DevOps- and SRE-centric love letter to (and about) observability. We already have plenty of those. - Source: dev.to / about 2 years ago
  • Wordpress on Kubernetes – Making Friends with FinOps with Arshad Zackeriya
    As a good example, I used to work for an e-commerce agency, a huge one in Australia. So we had huge retail customers and clients. What we did is we used to do benchmark load testings and observed through...to be honest, we used New Relic because that time it's like a couple of years ago. We used the New Relic enterprise, I believe was the model. Anyways, fine, but mainly the New Relic APM. - Source: dev.to / over 2 years ago
  • A Tour of Website Monitoring Tools
    New Relic, their APM is one of the most popular out there and integrates well with the rest of their stack. - Source: dev.to / over 2 years ago

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: about 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
View more

What are some alternatives?

When comparing New Relic APM and Hotjar, you can also consider the following products

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

AppDynamics - Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Microsoft System Center - Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.