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NectarDesk VS Genesys

Compare NectarDesk VS Genesys and see what are their differences

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NectarDesk logo NectarDesk

Call center software in the cloud

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • NectarDesk Landing page
    Landing page //
    2023-06-19
  • Genesys Landing page
    Landing page //
    2023-09-13

NectarDesk

Categories
  • Call Center Software
  • Communication
  • Enterprise Communication
  • VoIP
Website nectardesk.com
Pricing URL Official NectarDesk Pricing
Edit details

Genesys

Categories
  • Communication
  • Enterprise Communication
  • Work Management
  • Call Center Software
Website genesys.com
Pricing URL Official Genesys Pricing
Edit details

NectarDesk videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to NectarDesk and Genesys)

NectarDesk

Genesys

Communication
24 24%
Communication
76% 76
Enterprise Communication
23 23%
Enterprise Communication
77% 77
Call Center Software
26 26%
Call Center Software
74% 74
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NectarDesk and Genesys

NectarDesk Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing NectarDesk and Genesys, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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