Software Alternatives & Reviews

Narrandum VS Custellence

Compare Narrandum VS Custellence and see what are their differences

Narrandum logo Narrandum

Create customer journey maps quickly and easily with Narrandum - the digital service design tool.

Custellence logo Custellence

Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
  • Narrandum Landing page
    Landing page //
    2023-08-23

Narrandum is a freemium service which enables anybody to make beautiful customer journeys and user personas, lightning fast. We use an innovative and fun approach based on good old-fashioned storytelling to help you really understand your customers’ needs, goals, hopes and fears.

  • Custellence Landing page
    Landing page //
    2022-03-19

Custellence is used by CX professionals across the globe and by teams at companies such as Microsoft, Veeva, Volvo, Polestar, Eon, Dandy and Takeda.

Narrandum

Categories
  • Design Tools
  • Customer Journey
  • Marketing Platform
  • Personas
Website narrandum.com
Pricing URL Official Narrandum Pricing
Details $freemium €17.95 / Monthly (Pro - unlimited support, sharing and collaboration)
Platforms
Browser
Release Date2020-02-01

Custellence

Categories
  • Customer Journey
  • Customer Experience
  • Marketing Platform
  • Personas
Website custellence.com
Pricing URL Official Custellence Pricing
Details $freemium $30.0 / Monthly (Professional Plan, per seat pricing)
Platforms
Browser Google Chrome
Release Date-

Narrandum features and specs

  • Free Trial: Explore for free no credit card required
  • Easy to Set-up and use: Intuitive UI
  • Easy to Set-up and use: Get started in under a minute

Custellence features and specs

No features have been listed yet.

Narrandum videos

Narrandum | The ultimate customer journey mapping tool | Digital co-creation for remote teams

Custellence videos

Custellence Review - The Basics - Part 1

More videos:

  • Review - Custellence Review - Advanced Features - Part 2
  • Review - Custellence Customer experience excellence in the making!

Category Popularity

0-100% (relative to Narrandum and Custellence)
Customer Journey
40 40%
60% 60
Marketing Platform
31 31%
69% 69
Personas
27 27%
73% 73
Design Tools
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Narrandum and Custellence

Narrandum Reviews

  1. Weird and wonderful

    Narrandum isn't like the other tools in this field at all. It's definitely a little weird. But it's cool that they're trying something different.

    Even though it's still in beta, I found it really fast and slick to use. There's lots of help available to explain the concepts, and I was able to make a simple customer journey in no time.

    I'm looking forward to seeing how this service develops. There are still one or two rough edges, but already it's pretty useful. And free!

    🏁 Competitors: Uxpressia
    👍 Pros:    Fast|Intuitive|Fun|Different
    👎 Cons:    A little buggy

Custellence Reviews

We have no reviews of Custellence yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Narrandum seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Narrandum mentions (1)

Custellence mentions (0)

We have not tracked any mentions of Custellence yet. Tracking of Custellence recommendations started around Mar 2021.

What are some alternatives?

When comparing Narrandum and Custellence, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Smaply - Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

CEMantica - CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Leave Dates - Leave Dates makes it easy to manage the leave and absence of your employees.