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nanoRep VS Salesforce Service Cloud

Compare nanoRep VS Salesforce Service Cloud and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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nanoRep logo nanoRep

Join nanorep to get the best digital customer assistant support for your site. Enhance your users' experience, increase conversions and reduce support costs.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • nanoRep Landing page
    Landing page //
    2023-07-12

  www.nanorep.comSoftware by nanoRep

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

nanoRep

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Project Management
Website nanorep.com
Pricing URL Official nanoRep Pricing
Edit details

Salesforce Service Cloud

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website salesforce.com
Pricing URL-
Edit details

nanoRep videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to nanoRep and Salesforce Service Cloud)

nanoRep

Salesforce Service Cloud

Help Desk
10 10%
Help Desk
90% 90
Customer Support
7 7%
Customer Support
93% 93
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Service
8 8%
Customer Service
92% 92

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare nanoRep and Salesforce Service Cloud

nanoRep Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing nanoRep and Salesforce Service Cloud, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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