LiveSession
MyCustomerLens
Prodsight
MaritzCX
Qualtrics Customer Experience
Medallia
EnjoyHQ
Chattermill
Survey Monkey
Attention Insight
Eyequant
Prodsight
Customer Insight for Shopify
Feng-GUI
Insights by Autopilot
VisualEyes.design
Hotjar
MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.
Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.
Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.
Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.
Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.
With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.
Attention Insight - predictive heatmaps generated by AI enables you to make user-centric, data-driven decisions about your designs, without the labor-heavy process of data collection.
Best For: marketing agencies, web development and design agencies. Marketers, product managers, and web/UX designers, looking to assess design element visibility and make data-driven decisions.
MyCustomerLens| Categories |
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|---|---|
| Website | mycustomerlens.com |
| Pricing URL | - |
| Details $ | paid |
| Platforms | |
| Release Date | 2018-06-01 |
Attention Insight| Categories |
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|---|---|
| Website | attentioninsight.com |
| Pricing URL | Official Attention Insight Pricing |
| Details $ | paid Free Trial €19.0 / Monthly |
| Platforms | |
| Release Date | 2018-09-01 |
MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.
I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.
Based on our record, Attention Insight seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm looking into Predict and Attenion Insight to run over my Figma mocks for insights and curious if anyone here has used them. Interested in hearing pros/cons vs just running manual tests! Source: 11 months ago
Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.
Eyequant - We’ve built an artificial intelligence that instantly predicts how users will see your website so that you can create landing pages that sell
MaritzCX - MaritzCX provides customer experience software and research to help companies respond to customers more effectively.
Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!
Customer Insight for Shopify - Actionable info about customers in your Shopify store
Medallia - Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).