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monkeylearn VS Olark

Compare monkeylearn VS Olark and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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monkeylearn logo monkeylearn

Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
  • monkeylearn Landing page
    Landing page //
    2022-04-02
  • Olark Landing page
    Landing page //
    2023-07-05

monkeylearn videos

+ Add

Analyzing Customer Reviews with MonkeyLearn and RapidMiner

More videos:

  • Review - Webinar - Introduction to MonkeyLearn
  • Review - Making a Custom Text Classifier with MonkeyLearn

Olark videos

+ Add

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Category Popularity

0-100% (relative to monkeylearn and Olark)

monkeylearn

Olark

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100
Natural Language Processing
100 100%
Natural Language Processing
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using monkeylearn and Olark. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare monkeylearn and Olark

monkeylearn Reviews

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Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Social recommendations and mentions

Based on our record, monkeylearn seems to be a lot more popular than Olark. While we know about 11 links to monkeylearn, we've tracked only 1 mention of Olark. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

monkeylearn mentions (11)

  • Best AI SEO Tools for NLP Content Optimization
    MonkeyLearn: A platform for text analysis and machine learning, allowing users to train custom models for tasks like sentiment analysis and topic classification. Source: 5 months ago
  • free-for.dev
    Monkeylearn.com — Text analysis with machine learning, free 300 queries/month. - Source: dev.to / over 1 year ago
  • [D] What are the best SaaS APIs for non-English NLP tasks?
    MonkeyLearn supports 11 languages for data analysis (Spanish, Portuguese, German, Russian, Italian, French, Dutch, Chinese, Japanese, Korean and Arabic).  But for sentiment analysis, only Spanish seems to be available, I’m not sure about that. Source: over 1 year ago
  • Word Cloud From This Sub [OC]
    R3: Used RedditExtractoR in R to download all-time top posts, and ran the resulting .csv through https://monkeylearn.com/. Downloaded the resulting table and deleted top result "OC" - then visualized it with ggplot to give a sense of absolute numbers. Total posts considered in this are 988, the word cloud only looks at the 98 most mentioned words/phrases. Let me know if you have got any questions/concerns! Source: over 1 year ago
  • Can I use Google Search Console to look at queries and improve my blog posts?
    Go to monkeylearn.com and sign up for a free demo. Then cut and paste your blog text into the extractor/classifier. Source: almost 2 years ago
View more

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing monkeylearn and Olark, you can also consider the following products

Amazon Comprehend - Discover insights and relationships in text

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

spaCy - spaCy is a library for advanced natural language processing in Python and Cython.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Google Cloud Natural Language API - Natural language API using Google machine learning

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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