Email, group chat and tasks for productive teams. One app for all your internal and external communication. Work management at its best. Try it free!
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Website | missiveapp.com |
Pricing URL | Official Missive Pricing |
Details $ | freemium $14.0 / Monthly (^ 6 months history) |
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Website | freshdesk.com |
Pricing URL | Official Freshdesk Pricing |
Details $ | - |
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Missive is by far the best collaborative email app for small/medium teams. I've tried many of them over the years and Missive just stands out. Also their team is super responsive and push bug fixes and new features weekly.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Missive might be a bit more popular than Freshdesk. We know about 14 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Another alternative that many ClickUp users rely on is Missive (https://missiveapp.com). It offers similar functionality to Front but at a more affordable price. However, let's be honest, it still revolves around converting emails into URL links within ClickUp tasks and vice versa in the email app. The aesthetics leave much to be desired, and with the updated way links are displayed in task comments or with... Source: 10 months ago
Missive is a really good email client and made us love email again. It's not cheap (they have a free version) but it's great and still cheaper than Superhuman. Source: 11 months ago
So, I am currently setting up an array of self hosted solutions for our dev team including chat, wiki, etc. The only thing missing is some sort of collaborative Team-Mail Client like Spark, Missive, Front and the sorts. Source: over 1 year ago
Amen to that. We reached $2M ARR as 3 engineers at Missive [1]. As the CTO, I can tell life wouldn’t quite be the same without the ability to save the day in the production console at the speed of light. [1] https://missiveapp.com/. - Source: Hacker News / over 1 year ago
I love Streak for singleplayer but prefer Missive or Front for collaboration. It would be awesome if someone can turn Gmail into a collaboration hub like https://missiveapp.com/ or Front with this SDK. - Source: Hacker News / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 4 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: 12 months ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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