Software Alternatives & Reviews

Miro VS Usersnap

Compare Miro VS Usersnap and see what are their differences

Miro logo Miro

Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Miro Landing page
    Landing page //
    2023-05-12
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Miro features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Miro videos

An Overview of Miro - Our Favorite Tool for Remote Collaboration | RealTimeBoard Miro Review

More videos:

  • Review - Miro Mind-Mapping: First Look
  • Review - The pros and cons of using Miro to create a Customer Journey Map / Part 2

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Miro and Usersnap)
Digital Whiteboard
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Productivity
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Miro and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Miro and Usersnap

Miro Reviews

10 Best Figma Alternatives in 2024
Teams can discuss ideas, plan, and interact graphically in real time using Miro, an online collaborative whiteboard platform. Users can create and arrange many kinds of content, such as sticky notes, diagrams, wireframes, and presentations, on its digital canvas. It is another best figma alternative.
Software Diagrams - Plant UML vs Mermaid
There are many generic diagramming tools that can be used to design software such as diagrams.net (formerly draw.io), Miro, or Lucid Charts. These generic tools do allow a lot of flexibility but end up costing you more time than you intended to align all boxes and arrows and to get the colour schemes just right.
Top 10 Alternatives to Draw.io / Diagrams.net - Flowchart Maker Reviews
Miro’s core capability is online whiteboard. While you can create flowcharts with it, it doesn’t have native support for flowchart.‍
18 Best Idea Management Software to Facilitate Innovation 2023
Miro is a digital whiteboard platform that enables remote teams to collaborate in real-time. With Miro, teams can brainstorm and gather ideas, map out processes, and create visual representations of their work.
Source: clickup.com
Compare The 10 Best Mind Mapping Software of 2021
Miro offers an infinite mind mapping canvas, robust set of widgets, prebuilt templates, toolkits for user stories or customer journey maps, wireframing, roadmap or sprint planning, retros, and more. This app helps you engage remote teams across formats, tools, and channels with digital workspaces that enable asynchronous and synchronous collaboration.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Miro seems to be a lot more popular than Usersnap. While we know about 231 links to Miro, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Miro mentions (231)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Miro - Scalable, secure, cross-device, and enterprise-ready collaboration whiteboard for distributed teams. With a freemium plan. - Source: dev.to / 3 months ago
  • Initial impressions and questions
    For your project, you actually might have a better time using Miro. I use Miro for doing pretty much any kind of presentation of grammar for my classes (I'm a language teacher) and love the ease and flexibility with which you can organise neat looking flow charts. Source: 5 months ago
  • 10 key features of online collaboration tools and software
    Getting together around a whiteboard is one of the most productive ways for people to collaborate in a room together. Miro recreates that easy collaboration for remote teams with its multiplayer online whiteboards. - Source: dev.to / 7 months ago
  • How We Started Managing BSA Delivery Processes on GitHub
    We also had other tools in use, such as Miro. This tool was primarily used for visualizing certain process flows, like document change approval processes. Or at some point, we considered using boards in Asana because non-delivery processes were managed in that tool. However, when we contemplated the move to Asana, I decided to explore other potential tools. After reading many articles and conducting some research,... - Source: dev.to / 5 months ago
  • Building a Leadership Development Program, step-by-step
    All of my teams are remote so I feel you. My favorite tool for this is Figjam but Miro is nearly as good. Everyone connects to a virtual board and puts stickies on the board. The software includes a timer and even voting tools that are easy to use and visual for everyone. Figjam is one of the best tools available for getting remote team member to actively participate in discussions, brainstorming, etc. - Source: dev.to / about 1 year ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Miro and Usersnap, you can also consider the following products

Mural - MURAL is a visual collaboration workspace for modern teams.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Marker.io - Visual feedback and bug reporting tool for websites

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.