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Mint Service Desk VS Zammad

Compare Mint Service Desk VS Zammad and see what are their differences

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Mint Service Desk logo Mint Service Desk

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset...

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Mint Service Desk Landing page
    Landing page //
    2023-01-28
  • Zammad Landing page
    Landing page //
    2023-07-27

Mint Service Desk videos

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What's new in Mint Service Desk 3?

More videos:

  • Review - MINT Service Desk - Features
  • Review - Mint Service Desk - Customer Portal Overview

Zammad videos

+ Add

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Mint Service Desk and Zammad)

Mint Service Desk

Zammad

Help Desk
9 9%
Help Desk
91% 91
Customer Support
0 0%
Customer Support
100% 100
Project Management
100 100%
Project Management
0% 0
Task Management
100 100%
Task Management
0% 0

User comments

Share your experience with using Mint Service Desk and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mint Service Desk mentions (0)

We have not tracked any mentions of Mint Service Desk yet. Tracking of Mint Service Desk recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing Mint Service Desk and Zammad, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

osTicket - osTicket is a widely-used open source support ticket system.

Request Tracker - open-source enterprise grade issue and ticket tracking system

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NetHelpDesk - Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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