Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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Website | mikrotik.com |
Pricing URL | - |
Details $ | - |
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Website | zoho.com |
Pricing URL | Official Zoho Desk Pricing |
Details $ | freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.) |
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No features have been listed yet.
since 2 years they didn't fix bugs that block the router from the internet
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, MikroTik RouterOS seems to be a lot more popular than Zoho Desk. While we know about 23 links to MikroTik RouterOS, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Anyone using Mikrotik these days? Been Mikro-curious for awhile and always see them thrown around as a Unifi alternative. Yet to hear of any firsthand implementations though. [0] https://mikrotik.com/. - Source: Hacker News / 4 months ago
I keep reading it as the networking hardware company Mikrotik. Source: about 1 year ago
The "Buy" link at the top of mikrotik.com - this is how most hardware vendors with a distribution network have their site set up. Source: over 1 year ago
Or Mikrotik from Latvia, for switching/routing: Https://mikrotik.com/. Source: over 1 year ago
There is way to get default to do whatewer you want (including preseted VLAN on some port): Get some config, which you'd like to use as default Login to mikrotik.com Use branding section to get packet, which can be installed on any RoS to change default config and some other things. Source: over 1 year ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / over 2 years ago
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