Software Alternatives & Reviews

Microsoft Operations Management Suite VS iTop

Compare Microsoft Operations Management Suite VS iTop and see what are their differences

Microsoft Operations Management Suite logo Microsoft Operations Management Suite

Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

iTop logo iTop

By your side to ­empower your team and bring your ­customer service to another level
  • Microsoft Operations Management Suite Landing page
    Landing page //
    2023-03-28
  • iTop Landing page
    Landing page //
    2022-08-04

iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes whether you want rather informal and pragmatic processes or a strict ITIL aligned behaviour.

The belief behind iTop is that a CMDB must be an operational tool. The only way for a CMDB to be accurate and up to date is to be used day-to-day by the IT teams (support agents, IT engineers, etc.). Moreover, the more the CMDB is integrated with other IT tools (monitoring systems, reporting tools, automated inventory, etc.), the better.

iTop features, what you can do with it:

  • Document your IT infrastructure and all the relationships between the various pieces and stakeholders of the infrastructure (servers, applications, network devices, virtual machines, contacts, locations…)
  • Manage incidents, user requests, planned outages…
  • Document IT services and contracts with external providers including service level agreements
  • Export all the information in a manual or scripted manner
  • Mass import (manually and using scripts) or synchronize/federate any data from external systems

iTop can be used by different types of persons:

  • Help Desk agents
  • Support engineers (1st level, 2nd level…)
  • Service managers
  • IT managers
  • End-users: a simplified “portal” interface is available to let them submit their requests directly.

Microsoft Operations Management Suite

Categories
  • IT Management
  • Monitoring Tools
  • Project Management
  • Remote Monitoring And Management
Website azure.microsoft.com

iTop

Categories
  • Monitoring Tools
  • Log Management
  • Project Management
  • Product Deployment
Website combodo.com

Microsoft Operations Management Suite videos

Microsoft Operations Management Suite – IT Management Solution for the cloud era

iTop videos

iTOP Electronic Spinning Top! Review

More videos:

  • Review - iTop Review: GTA San Andreas
  • Review - ITop Electronic Spinner Game Review for Character Options age 8+

Category Popularity

0-100% (relative to Microsoft Operations Management Suite and iTop)
Monitoring Tools
81 81%
19% 19
IT Management
100 100%
0% 0
Log Management
36 36%
64% 64
Project Management
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Microsoft Operations Management Suite and iTop, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.