ManageEngine Patch Connect Plus VS Jira Service Desk

Patch Connect Plus is an auxiliary tool for Microsoft's System Center Configuration Manager (SCCM) and introduces third-party patch management to your everyday IT management operations. Patch Connect Plus supports a large repository of over 530 updates for 330+ third party applications.

Automate the deployment of third-party patches through SCCM. Patch Connect Plus automatically scans, publishes and initiates SCCM-WSUS syncs to make updates available from the SCCM console. From there, the deployment of published patches can be carried out using SCCM's Automated Deployment Rules (ADR).

Apart from third-party updates, Patch Connect Plus also lets you manage and deploy third-party applications to endpoints using the SCCM Application Management feature of the product. Additionaly, you can customize the deployment of both third-party applications and their respective updates using pre/post scripts.

With SCCM versions 1806 and above, Microsoft extended support to custom update catalogs through the Software Update Point. Patch Connect Plus offers third-party software update catalogs ready to be published to SCCM. The product enables a range of on-demand client actions that can be performed from the console using the integrated admin tools feature.

Patch Connect Plus comes with a dedicated SCCM plug-in which allows you to view the complete list of third-party updates, carry out deployment and subsequently generate reports to evaluate your patch management cycle.