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ManageEngine SupportCenter Plus VS ReviewTrackers

Compare ManageEngine SupportCenter Plus VS ReviewTrackers and see what are their differences

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ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

ReviewTrackers logo ReviewTrackers

Software that generates new customer reviews, engages your customers and lets you listen and...
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • ReviewTrackers Landing page
    Landing page //
    2023-05-12

ManageEngine SupportCenter Plus

Website
manageengine.com
Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

ReviewTrackers

Website
reviewtrackers.com
Pricing URL
Official ReviewTrackers Pricing
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

ReviewTrackers features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

ReviewTrackers videos

+ Add

How to Use the ReviewTrackers App in the Hootsuite Dashboard

More videos:

  • Review - Learn what our customers had to say about ReviewTrackers
  • Review - Demo of ReviewTrackers

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and ReviewTrackers)

ManageEngine SupportCenter Plus

ReviewTrackers

Help Desk
100 100%
Help Desk
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine SupportCenter Plus and ReviewTrackers

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
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ReviewTrackers Reviews

Review Generation Platforms: Which One Is Best for My Business?
Apart from gathering reviews, ReviewTrackers not only generates and track reviews, but it also collects positive commentaries from actual customers. It tracks every store location’s performance separately, helping business owners determine and address problems quickly. Its reporting and analytics tools allow you to assess performance as well as respond to online comments....
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
ReviewTrackers is the award-winning customer feedback software. It helps businesses transform the customer experience. The platform collects review data from 85+ review sites. Helping to enable brands to make data-driven decisions. ReviewTrackers helps busy professionals save time, money and resources. So they can focus on what matters most: their customers.
Source: referralrock.com

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and ReviewTrackers, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Birdeye - #1 most trusted reputation and customer experience platform for local business

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

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