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ManageEngine ServiceDesk Plus VS Revenera

Compare ManageEngine ServiceDesk Plus VS Revenera and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Revenera logo Revenera

The enabling technology to take products to market fast, unlock the value of your IP and accelerate revenue growth – from the edge to the cloud.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Revenera Landing page
    Landing page //
    2023-06-17

Revenera’s solutions help software and IoT companies build and deliver secure products while protecting their IP. Make a great first impression with your software – with the gold standard for Windows and multi-platform installations. Leverage the power of open source and future-proof your business by eliminating compliance and security risk. Implement flexible monetization models, become a digital leader and grow while keeping your customers front and center. For over 30 years, our 1300+ team members worldwide have been passionate about helping our more than 31,000 customers fuel business success.

ManageEngine ServiceDesk Plus

Categories
  • Service Desk
  • Help Desk
  • Ticketing System
  • Incident Management
  • IT Service Management
  • IT Asset Management
  • Change Management
  • Project Management
Website manageengine.com
Pricing URL Official ManageEngine ServiceDesk Plus Pricing
Details $freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Platforms
Windows Linux Browser
Edit details

Revenera

Categories
  • Data Dashboard
  • Marketing Platform
  • Monitoring Tools
  • License Management
  • Vulnerability Scanner
  • Source Code Management Desktop Apps
  • Static Code Analysis
Website revenera.com
Pricing URL-
Details $freemium
Platforms
Web Linux REST API Windows Java C++ Salesforce Docker Jfrog GitLab Azure Many More
Edit details

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Revenera features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Revenera videos

+ Add

FlexNet Code Aware Report Demo

More videos:

  • Review - Monetize What Matters - Revenera Software Monetization
  • Tutorial - How to Access the Revenera Learning Center
  • Tutorial - How to Create a Revenera Community User Account

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Revenera)

ManageEngine ServiceDesk Plus

Revenera

Help Desk
100 100%
Help Desk
0% 0
License Management
0 0%
License Management
100% 100
Service Desk
100 100%
Service Desk
0% 0
Monitoring Tools
78 78%
Monitoring Tools
22% 22

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Revenera

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Revenera Reviews

We have no reviews of Revenera yet.
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Revenera, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LicenseSpring - Reliable and easy to use License-As-A-Service (LaaS) for for any software application

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Quick License Manager - Quick License Manager (QLM) is a license protection framework that creates professional and secure license keys to protect software against piracy.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

10Duke Enterprise - Powerful cloud-based licensing solution designed for fast-growing software businesses looking to scale up software licensing & minimize friction.

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