Software Alternatives & Reviews

MailMetrics VS BoldDesk

Compare MailMetrics VS BoldDesk and see what are their differences

MailMetrics logo MailMetrics

Mail Metrics transforms how you communicate and engage with your customers by providing one solution for all digital and postal communications.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • MailMetrics Landing page
    Landing page //
    2021-09-01
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

MailMetrics

Categories
  • Communication
  • Help Desk
  • Customer Experience Management
  • Customer Iteraction
Website mailmetrics.com
Pricing URL-
Details $-
Platforms
-
Release Date-

BoldDesk

Categories
  • Customer Support
  • Help Desk And Ticketing
  • Ticketing Software
  • Help Desk
  • Knowledge Base
  • AI Chatbot
  • Customer Service
  • Internal Knowledgebase
  • Self Service Support
Website bolddesk.com
Pricing URL Official BoldDesk Pricing
Details $paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date2022-05-02

MailMetrics features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

MailMetrics videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to MailMetrics and BoldDesk)
Help Desk
24 24%
76% 76
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0
Customer Iteraction
100 100%
0% 0

User comments

Share your experience with using MailMetrics and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MailMetrics mentions (0)

We have not tracked any mentions of MailMetrics yet. Tracking of MailMetrics recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 9 months ago

What are some alternatives?

When comparing MailMetrics and BoldDesk, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Experience Manager - Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Front - multi-channel inbox service for collaborative teams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.