Software Alternatives & Reviews

LogRocket VS Hotjar

Compare LogRocket VS Hotjar and see what are their differences

LogRocket logo LogRocket

LogRocket combines session replay, performance monitoring, and product analytics — empowering teams to create the ideal product experience.

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • LogRocket Landing page
    Landing page //
    2023-09-10
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

LogRocket

$ Details
freemium $99.0 / Monthly (10k sessions / 3 seats / 1-month data retention)
Platforms
Web Android iOS Browser JavaScript
Release Date
-

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

LogRocket features and specs

  • Privacy Controls: Customizable APIs to prevent sensitive user data from leaving the client
  • Core Features: Frontend logs, warnings, errors, debugging, network requests, session metadata, basic filtering and segmentation
  • Session Replay: Supports web and mobile
  • Product Analytics: Timeseries, Funnels, Path Analysis, Heatmaps, Performance Monitoring
  • Issues: Monitor frontend errors such as JavaScript + Network errors, Rage Clicks, and Dead Clicks
  • Feedback: Get ratings and feedback directly from your users without any additional instrumentation
  • Definitions: Business-friendly wrapper around the most crucial parts of your application

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

LogRocket videos

LogRocket walkthrough

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to LogRocket and Hotjar)
Web Analytics
8 8%
92% 92
Heatmaps
5 5%
95% 95
Analytics
7 7%
93% 93
Error Tracking
100 100%
0% 0

User comments

Share your experience with using LogRocket and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LogRocket and Hotjar

LogRocket Reviews

Best 10 Session Replay Tools and Software
LogRocket reportedly allows you to replay user problems as if they happened in your own browser in order to get to the root of every issue. In other words, its session replay tool records a video of what the user has experienced while working with your website, which can result in a better user experience if you check and fix the existing defects.
10 Best Inspectlet Alternatives 2022
LogRocket is another alternative that is also often mentioned in Inspectlet reviews. It helps developers have better experiences for their users. By recording videos of user sessions with protocols, network, redux, console, and errors, LogRocket intelligently highlights UX problems and reveals the main cause of each error. The main functions are as follows:
Source: www.plerdy.com
Free SEO Tools To Improve Your Rankings
LogRocket (Developer Plan) - A service that shows you website heatmaps and visitor journey to help you fix website issues. Developer plan is limited to 1,000 sessions per month.

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Social recommendations and mentions

LogRocket might be a bit more popular than Hotjar. We know about 17 links to it since March 2021 and only 12 links to Hotjar. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LogRocket mentions (17)

  • 13 best React debugging tools
    LogRocket is a proficient tool in the realm of React debugging tools, designed to optimize the debugging process for developers. Through a highly-optimized JavaScript SDK and Redux middleware, LogRocket provides a robust platform for recording Redux data, network requests, console logs, JavaScript errors, and full DOM videos​​. - Source: dev.to / 4 months ago
  • 10 Best performance monitoring tools
    LogRocket is a software development tool and application monitoring platform designed to help developers understand and troubleshoot issues in web and mobile applications. It provides insights into user interactions, session replays, and application performance, which can be immensely valuable for identifying and resolving issues. - Source: dev.to / 4 months ago
  • Remote debugging with session replay?
    If neither work, you may need to look into application performance monitoring (APM) software, like https://sentry.io/welcome/, https://www.appsignal.com/, https://logrocket.com/, etc. I have AppSignal as my primary bookmark to try out when I have time. Source: 10 months ago
  • React Native session replay tool recommendations?(UXCam/Logrocket)
    On the web, there's plenty of tools that enable session replay to help with UX improvement or bug fixes like Fullstory, Posthog, Highlight, Logrocket and many many more. Source: about 1 year ago
  • why are you like this?
    Later I found out it was caused because a library we were using for debugging user problems was added to uBlocks black list (which is fair, that thing tracked excessive amounts of stuff. I was only comfortable with it because our app was a thing that only has work data in it that is in our servers anyway and we only used it for debugging). Source: over 1 year ago
View more

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: about 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
View more

What are some alternatives?

When comparing LogRocket and Hotjar, you can also consider the following products

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Inspectlet - Google Analytics tells you what, Inspectlet tells you why.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.