Software Alternatives & Reviews

Logicbox VS Freshcaller

Compare Logicbox VS Freshcaller and see what are their differences

Logicbox logo Logicbox

When off-the-shelf doesn't cut it!

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • Logicbox Landing page
    Landing page //
    2021-07-30
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Logicbox videos

LogicBox CRM - Custom CRM Is Better

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to Logicbox and Freshcaller)
CRM
100 100%
0% 0
Communication
0 0%
100% 100
CRM Platforms
100 100%
0% 0
VoIP
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Logicbox and Freshcaller

Logicbox Reviews

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing Logicbox and Freshcaller, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zoho CRM - Omnichannel CRM for Businesses of all sizes

CloudTalk - Work locally, grow globally

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.